The manufacturer with good after-sales service shall be selected when purchasing the grinder
Stone mill is a common grinding equipment, which is widely used. When users choose it, they should pay attention to the manufacturer's scale, reputation and quality. Do not buy the stone mill at a price lower than the normal range, because it is cheap, otherwise it will bring many hidden dangers. Of course, you may encounter a series of problems in the later operation. At that time, the after-sales service of the factory was particularly important.
SMMVIK has more than 25 years of experience as a supplier to provide you with comprehensive after-sales service:
1. We are responsible for organizing and coordinating customers who order our products to understand their needs in a timely manner.
2. Organize the company departments to collect customer feedback, formulate implementation plans in a timely manner, and solve customers' actual problems.
3. According to the needs of users, the company sends engineers and technicians to the user's site to plan and design better processes and schemes.
4. Free training for technicians.
5. According to the purchase contract, the company sends engineering technicians to guide the installation and commissioning of the stone mill.
6. In the later stage, the company will send people to be responsible for tracking and feedback. If there is any difficulty, the company will help solve it. The customer's problem is our problem.
When we sell the equipment to customers, in addition to sending professional engineers to install the equipment, we often call the users to ask if there are any problems that are difficult to solve during the use of the grinder, or what we need to improve. The users are very satisfied with our meticulous after-sales service attitude.
We always focus on customers, quality and service. If you are interested in our stone superfine mill, ball mill, Raymond mill, European version mill or a full set of grinding equipment, please contact us. We look forward to your inquiry!